Contact Starmark

If you chose to communicate with us by email, you should be aware that the security of incoming Internet email is not secure. We strongly encourage you to use encrypted email when sending sensitive and/or confidential information. By sending sensitive or confidential email messages that are not encrypted, you accept the risk of such lack of security and possible lack of confidentiality. If you elect to communicate from your workplace computer, you should be aware that your employer and its agents have access to email communications between you and us.

400 Field Drive
Lake Forest, IL 60045
Phone: 847.615.1313
Fax: 847.615.9115


Phone: 800.522.1246, ext. 33057

Fax: 847.615.9115



Account Management

Phone: 800.522.1246, ext. 35382

Fax: 847.615.3813



Administration and Premium

Phone: 800.522.1246, ext. 35399

Fax: 847.615.5885



Broker Compensation

Phone: 800.522.1246, ext. 33485

Fax: 847.615.3126



Additional Contact Information

Member Customer Service
7:00 AM to 5:00 PM CT Monday through Friday

For Medical claims, eligibility and website assistance 

Phone: 800.522.1246, 26300

Fax: 330.965.7599


Starmark Claims
Medical claims should be sent to the address listed on your identification card

Members should always reference back of their medical ID cards for customer service's phone number and address.

Dental Claims
Phone: 800.284.9545

Fax: 330.758.3242

PO Box 2980
Clinton, IA 52733-2942

HRA Customer Service: 800.285.7911

CVS Caremark Customer Care: 877.876.7217 

Healthcare Bluebook Customer Service: 800.341.0504