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PHCS Healthy Directions

When members and their eligible dependents encounter an unexpected illness or need medical treatment while outside their primary PPO network’s coverage area, they can take advantage of in-network benefit levels and PHCS-negotiated discounts by using PHCS Healthy Directions.

For questions on how to locate a PHCS Healthy Directions provider or facility, simply call PHCS Healthy Directions at 800.422.0294 or visit multiplan.com.

PHCS Healthy Directions is a program for groups with a PPO network other than Aetna Signature AdministratorsSM (ASA) PPO Network or Private Healthcare Systems (PHCS). Members who have the ASA PPO Network or PHCS as their network maintain coverage through these networks when outside their primary PPO service area.